Terms and Conditions
UKW Distribution Company LLC Terms and Conditions ,
Other than as specifically provided in any separate formal purchase agreement between you and UKW Distribution Center, LLC (“UKW Distribution”), these terms and conditions (this "Agreement") apply to all of your online purchases from the website at http://www.ukwdistribution.com (the "Site") and may not be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s), which is subject to additional or altered terms and conditions, will be null and void, unless otherwise agreed to in a written agreement signed by both you and UKW Distribution.
By purchasing products and merchandise from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon UKW Distribution until accepted by UKW Distribution. We reserve the right to refuse service to anyone. UKW Distribution will indicate its acceptance of an order by acknowledging your order by electronic mail from firstname.lastname@example.org and/or email@example.com and/or by shipping the ordered items to you.
Because prices, product descriptions, and availability can change quickly, UKW Distribution does not warrant the accuracy or completeness of the information provided on the Site.
Prices can be subject to change at any time without notice.
All Internet orders placed by you through the Site must be paid by ACH, and you authorize UKW Franchising Co, LLC to debit from your Uni K Wax Center franchised business bank account all amounts owed to UKW Distribution for your internet orders and purchases.
Some products may be limited to stock on hand and are offered on a first come, first served basis. The availability of items is subject to change at any time.
We reserve the right to discontinue any product at any time and to limit the quantity sold.
We reserve the right to change any product labeling, or unit quantity at any time.
Dimensions, quantities and weights labeled on any product packages follow the allowable weight variances and will constitute acceptable delivery.
Shipping and Taxes
We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries. For information on our returns and exchange policy, click on the link provided, or e-mail us at Returns@ukwdistribution.com. If required by applicable law, you will be charged for applicable sales tax on your purchase. A separate charge for these taxes will be shown on the invoice.
Shipping and Delivery Cut Off Times
Florida local Delivery:
Orders received by 5:00pm EST Monday and Thursday, will be shipped or delivered the next day. If an order is placed after the cut off time, it will not be shipped or delivered until the following shipping/delivery day, unless a RUSH* delivery is requested for next day. A $100 RUSH* fee will be added to the original shipping/delivery cost to all RUSH* orders.
Orders Placed by Shipping or Delivery Day
Monday 5 PM EST Tuesday (Florida)
Thursday 5 PM EST Friday (Florida)
UKW Distribution, its affiliate entities, and their respective officers, directors, employees and agents make no warranty, express or implied, including but not limited to any warranties of merchantability or fitness for a particular purpose.
Limitation of Liability
UKW DISTRIBUTION DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE. UKW DISTRIBUTION WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, UKW DISTRIBUTION SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY YOU FOR THE PURCHASE OF PRODUCTS UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Applicable Law-Resale or Export
You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for use in connection with your operation of a Uni K Wax Center, and not for resale or export.
These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of the State of Florida as those laws are applied to contracts entered into and to be performed entirely in Florida, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state or federal court in Miami-Dade County, Florida, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.
The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.
UKW Distribution Return/Exchange Policy
We are committed to making sure you are satisfied with your purchase. We will gladly accept returns and exchanges on merchandise purchased directly from UKW Distribution, in accordance with our Return and Exchange Policy.
RETURN AND EXCHANGE POLICY
Unworn, unopened or unused item(s) may be returned or exchanged within 15 days from the date of shipment. You will be responsible for all return shipping and handling charges. The original shipping charges are non-refundable.
All return items must be packed safely for shipping and must be sent through a traceable and insurable method.
Please allow at least 15 business days after receipt of your return in our warehouse for us to process your return credit or exchange.
Special order, worn and/or altered uniforms cannot be returned or exchanged. Used or unwrapped products and printing materials cannot be returned or exchanged.
What should I do if my order was damaged upon receipt?
We apologize if your order was damaged upon receipt and for any inconvenience that it may have caused. Please call UKW Distribution at 305.949.9294 for assistance in exchanging the damaged product.
What should I do if the order I received is incorrect (received someone else’s order, extra items or missing items)?
We apologize for any error made in the processing of your order and for any inconvenience that it may have caused. Our friendly Return & Exchange Policy above makes it easy to correct your order.
If you received extra items that are not yours, please e-mail us at Returns@ukwdistribution.com within 5 days of receipt using the option below or call us with the information of the items that are not yours.
If you are missing items from your order, please e-mail us with detailed information of the purchase order and the missing items so we can reorder them for you. Once the information is confirmed, we will have the missing items shipped to you at no additional charge for shipping and handling fees.
If you received someone else’s order completely, please e-mail us with the details so we can correct and ship your correct order. Once the information is confirmed, your correct delivery order will be shipped to you at no additional charge for shipping and handling fees.
If you have any other questions regarding a return or exchange, please call 305.949.9294.